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TRAINER – BPO / CALL CENTRE

FulltimePosted: 2025-08-21 09:55:32
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Overview

Description

WE ARE HIRING

TRAINER – BPO / CALL CENTRE

QUALIFICATION :
- 2–3 yrs BPO/Call Centre training experience
- Strong facilitation & coaching skills
- Excellent communication skills
- Adaptable training approach
- Proficient in digital training tools

YOUR ROLE:
- Train & onboard new agents
- Conduct refresher trainings
- Monitor & evaluate training effectiveness
- Collaborate with Ops, Quality & HR
- Keep training materials up to date

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hr@cckglobal.org
Nairobi, Kenya

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