Trainer – BPO / Call Centre

Description

WE ARE HIRING
TRAINER – BPO / CALL CENTRE
QUALIFICATION:
• 2–3 yrs BPO/Call Centre training experience
• Strong facilitation & coaching skills
• Excellent communication skills
• Adaptable training approach
• Proficient in digital training tools

YOUR ROLE:
• Train & onboard new agents
• Conduct refresher trainings
• Monitor & evaluate training effectiveness
• Collaborate with Ops, Quality & HR
• Keep training materials up to date

JOIN NOW
hr@cckglobal.org
Nairobi, Kenya

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