Trainer – BPO / Call Centre

Description

WE ARE HIRING

TRAINER – BPO / CALL CENTRE

QUALIFICATION:
- 2-3 yrs BPO/Call Centre training experience
- Strong facilitation & coaching skills
- Excellent communication skills
- Adaptable training approach
- Proficient in digital training tools

YOUR ROLE:
- Train & onboard new agents
- Conduct refresher trainings
- Monitor & evaluate training effectiveness
- Collaborate with Ops, Quality & HR
- Keep training materials up to date

JOIN NOW

hr@cckglobal.org
Nairobi, Kenya

JOIN OUR TEAM!